Cut Fabric Orders There is a two yard minimum order per fabric with 1 yard increments up to 5 yards and half-yard increments thereafter.
Fabric Handling Fee A $9.00 handling fee will be added to each order.
Fabric Returns We are unable to accept returns on cut fabric. Please purchase a sample should you not feel completely sure of your selection prior to purchase. We are confident that you will find our products to be of the highest quality. Each order is hand rolled and inspected prior to shipment. Should you have any concerns please email us at: customerservice@moyanne.com.
Fabric Swatches Cut swatches are available at a cost of $5.00 each plus shipping and handling.
In-stock merchandise ships within three business days.
In-Stock Standard Delivery in-stock merchandise is shipped via UPS.
| Merchandise Sales Total/$ |
|
Standard Shipping |
| 0.00 - 35.00 |
|
6.00 |
| 35.01 - 50.00 |
|
8.00 |
| 50.01 - 75.00 |
|
10.00 |
| 75.01 - 100.00 |
|
13.00 |
| 100.01 - 150.00 |
|
15.00 |
| 150.01 - 200.00 |
|
18.00 |
| 200.00 and over |
|
9% of retail |
In-Stock Express Delivery Next day or second day delivery is offered at a premium depending on your address.
Direct Ship Select items are shipped to you directly from the manufacturer, rather than from our distribution center. The manufacture will choose the delivery service.
PO Box We are sorry; we cannot ship to PO Boxes.
International, Alaska and Hawaii At this time we are unable to process international, Alaska or Hawaii orders via our Website. However, should you have a request please email us at customerservice@moyanne.com.
Online Security We understand you may have concerns about online commerce. We use VeriSign ® SSL encryption to protect your credit card and other confidential information.
Privacy Statement We may collect the following information: name, address, telephone number, e-mail address, and credit card information, when you: make a purchase at our retail location; place an order on our website; return an item or make an exchange; inquire about our services; receive a gift package; enter a contest.
Our employees are prohibited from providing information about you to anyone in any manner, which would violate the law. In addition, our operational and data processing is in a secure environment where we maintain physical, electronic and procedural safeguards, in compliance with federal regulations to safeguard your non-public personal information.
The information that we collect allows us to: process and track your order; provide the services that you request; contact you about the status of your order; send you promotional offers we believe will be of interest to you; send you e-mail promotions.
We do not share personal private information with third parties unless it is necessary to provide a requested service or product to you. Services include: credit card processing, product manufacturers, and delivery services. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from sharing this information with anyone other than Moyanne.
We do not sell or our share our mailing list with third parties for marketing or commercial purposes.
We may disclose specific personal private information upon a government request, in response to a court order as required by law. We may also share information with companies assisting in fraud protection or investigation.
If you do not wish to receive correspondence (with the exception of processing and tracking an order) including direct mail, e-mail, newsletters, or promotions you may contact us at customerservice@moyanne.com or writing Moyanne or Interiors by Moyanne, 2711 Rivermont Ave., Lynchburg, Virginia 24503.
